Privacy policy

At Crystals & Colorado, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose information when you visit our website, social media pages, or interact with us in person.

Information We Collect

- Contact information (name, email address, phone number)

- Payment information (credit card details, billing address)

- Shipping information (address, postal code)

- Social media handles (if you interact with us on social media)

- Website usage data (IP address, browser type, device type)

How We Use Your Information

- To process and fulfill orders

- To respond to customer inquiries and support requests

- To send newsletters, promotional emails, and updates

- To improve our website and services

- To comply with legal and regulatory requirements

How We Share Your Information

- With third-party service providers (shipping, payment processing)

- With our business partners and affiliates

- In the event of a merger, acquisition, or bankruptcy

- To comply with legal and regulatory requirements

Data Security

- We use industry-standard encryption to protect your data

- Our website and databases are secured with firewalls and access controls

- Our employees and contractors are bound by confidentiality agreements

Data Retention

- We retain your information for as long as necessary to provide our services

- We delete your information when it's no longer needed or upon request

Your Rights

- Access and correct your personal information

- Request deletion of your personal information

- Object to or restrict processing of your personal information

- Lodge a complaint with a supervisory authority

Changes to This Privacy Policy

- We reserve the right to update this privacy policy at any time

- We will notify you of significant changes by email or on our website

Contact Us

If you have questions or concerns about our privacy policy, please contact us at:

help@crystals-colorado.com

(720) 969-1430

2266 Dayton street Suite A, Aurora, Colorado 80010

Effective Date: January 1, 2024

Updated: November 19, 2024

Updated: May 12, 2024